(第 15 期)   第八卷第一期   2013 年 12 月 1 日出刊

從嬰兒潮世代網路活動探討公共圖書館老人科技服務

Understanding the Public Library’s Internet Services for Elderly: The Internet Behavior of Baby Boomers in Taiwan

本文關鍵字:嬰兒潮世代;網路活動;公共圖書館;老人科技服務; Baby Boomers; Older people; Internet use behavior; Public Library; Internet service

本文摘要

本文旨在了解臺灣嬰兒潮世代成員網路活動,以針對公共圖書館老人科技服務提出建議。本文首先進行文獻回顧,接續報告以質性訪談為主之實徵研究。研究結果根據日常生活情境與需求,將受訪長者之網路活動分為四大類,包括「滿足生理安全」、「滿足經濟安全」、「維繫社會網絡」及「滿足社會參與及自我實現」;並根據研究發現,針對公共圖書館發展老年資訊科技服務提出具體建議,包括ICT 課程形式與學習內容設計、透過社群網站傳遞服務資訊等。 This study explores the online activities of Taiwan baby boomers representing the major retired senior citizens in the future. Based on these analyses, this study aims to suggest the public libraries to develop or improve the Internet services for the elderly. The data collection methods of this study were semi-structured interview and questionnaire. Data from 20 participants were collected by purposive sampling and snowball sampling techniques. The participants’ age range from 50 to 65, mainly in the age group from 50 to 55, more females than the males. Based on the findings, this study proposes two suggestions for public libraries to develop or improve the Internet services for the elderly. First, combines the lessons for interests groups and the ICT instructions, in order to help the elderly participants to know how to fulfill their personal interests by using the Internet. Second, develops the elderly information services. For example, public libraries can build a Facebook “Your Page”, in order to provide information to elderly or to answer their questions on the Facebook.
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