(第 21 期)   第十一卷第一期   2016 年 12 月 29 日出刊

Factors Affecting Research Support Services in the Research University Libraries in Thailand

本文關鍵字:Research support servicesResearch universitiesLibrary’s research supportsResearch universities’ libraries研究支援服務研究型大學圖書館研究支援研究型大學圖書

本文摘要

This research was conducted as a part of the study on model development for research support services in research university library in Thailand. An increased focus on research within the universities, driven by the government’s research agenda, has heightened interest in research provided by academic libraries to enhance research within the universities. The research aimed for studying the factors having effects on providing research support services in the research university libraries in Thailand. Quantitative method was used as a research methodology. The purposive sampling was used to obtain the sample group of research university libraries, one library from each four regions. The questionnaires were sent to the research samples: 1) researchers, including permanent faculty staff and graduate students, and 2) service staff who were librarians and information specialists of the research university libraries. The data was analyzed by using descriptive statistics, and explorative factor analysis. For the research findings based on the descriptive statistical analysis, it was found that information technology was the most important factor to have impact on research support services in the library, followed by information resources, users’ skills, service staff, and management. However, based on the factor loading values the highest factor loading was information resources, followed by information technology, staff’s competency, service management, and users’ skills. The findings in this research will be useful for library administrators and academic librarians and information scientists to review and find ways for their changing roles in order to be congruent with the research university’s mission.

本研究為泰國研究型大學圖書館對研究支援服務模型發展的部份成果。隨著泰國政府對學術研究的日益重視,大學開始更加關注相關議題,對圖書館如何強化校內之學術研究也益感興趣。本研究旨在了解影響泰國研究型大學圖書館提供學術研究支援服務各項因素。研究方法採用量化研究,針對研究性大學圖書館進行立意抽樣,每一區選出一間圖書館進行調查。調查問卷發送對象為:1、研究人員:包括全職教師以及研究生;2、服務行政職員:包括研究型大學圖書館圖書館員和資訊專家。將研究資料進行描述性統計和探索性因素分析後,發現資訊技術為影響圖書館研究支持服務的最重要因素,其次是資訊資源、使用者技能、服務人員以及行政管理。然而若獨立審視因素負荷值時,資訊資源具最高的因素負荷值,接下來為資訊技術、服務人員能力、服務管理以及使用者技能。本研究結果將有助於圖書館行政人員、學術圖書館員和資訊專家在面對時與俱進的研究型大學目標時,得以提供審視並調整自身角色時的方法。
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